Montana's BBQ & Bar

Reviews about Montana's BBQ & Bar

• 1 / 5

  By Sam L
  The staff absolutely does not pay attention, we sat waiting for our bill for nearly 30 minutes. The restaurant only had around 4 tables seated and they seated us after 5 minutes. Balcony is 18+ so don't go if your hoping to have some outdoor time with kids. The food quality was garbage. Fries were totally rough and over salted. Ribs were VERY SAUSY. They were also full of tiny bones everywhere.
  June 03, 2017
• 1 / 5

  By Lorinda Turner
  Wait time was ridiculous considering there were tables that were available. Two people came in before us and were told it would be a ten minute wait. No one even bothered to come and acknowledge us for a while. Then when they did we were told we would have to wait for a seat. I asked why the wait considering I can see open clean tables. It was because they were switching over from day staff to night staff. I don't see why we couldn't have been seated at a table and waited there. They really need to have a smoother transition from day to night staff that doesn't inconvenience potential customers. We decided we'd rather go somewhere else that could seat and serve us and can actually handle staff change over. This Montana's clearly has some more training that is needed for staff change over.
  May 29, 2017
• 1 / 5

  By Manandeep Singh
  Went to this location near IKEA on Tuesday afternoon around 4:15 pm, it took the server over 10 minutes to come ask for drinks, another 15 minutes to come take our order. Server never came to check if we were doing OK or were looking to order more. Had to call server for it, she gave us the menu and never showed up for another 15 minutes. By now we were in this restaurant for 1 hour and 15 minutes and just had a burger and an ice tea. We had enough and left the place disappointing. All this happened on a quiet Tuesday afternoon.
  
  Came home, filled out the company survey to provide the feedback. Location Manager called the next day with some apologies and still shielding their server (which according to her was an experienced server) with lame excuses. To make up for our bad experience, she offered to have my name listed in restaurant's credit book to offer us free appetizers on our next visit (LOL, Montana's already offers free appetizer for filling their online survey). Bad service and equally lame follow up for the same.
  November 23, 2016
• 2 / 5

  By Doug Tittlemier
  Most of the meals were excellent. My wifes however, after eating most of meal found the bottom of baked potatoes was rotten. As described by waitress. After bringing it to the attention of the kitchen and management they put a whopping $1.99 discount on our bill. Not impressed. Was expecting same service as our regular Montana's on regent. Check your food people.
  November 11, 2016
• 1 / 5

  By Jenna Summers
  Went at Montana's Sterling Lyon branch and the service was not good. The place is new, and nice but service sucks. We ordered an extra side and turned out that the server forgot about it. They didn't apologize for it, so we let it go. The didn't check on us either if the food was great, they're just there, seems not happy to serve. And when we ask for the bill, took us 20 mins before the server comes back. It's not that busy last night. Food is not good as before, as the servings are lesser than before. Not coming back though, as this is not worth our dinner money anymore.
  July 10, 2016