Sorrento's

Reviews about Sorrento's

• 5 / 5

  By Stephen Cross
  The best salads in the city. Pizza is one of the best around. Great staff very polite and on the ball. Eat in or takeout you won't be disappointed
  April 28, 2017
• 2 / 5

  By Daniel Lofchick
  Ordered takeout via skip. Order came fast but the food really lacked quality for the price. Garlic bread was stale toast with garlic butter. Both pastas were extremely dry and flavorless.
  January 20, 2017
• 5 / 5

  By Brian Devins
  This is an exceptional restaurant despite the plain decor. The pizza is intensely flavourful with a rich, garlicky sauce and heaps of toppings. The large salad was delicious and was big enough for 1 person to eat as an entree and 3 others for ample appetizers. Our waitress Tracy was sunshine in an apron. I didn't think I had anything new to learn about pizza but Sorrento's taught me a delectable lesson!
  October 22, 2016
• 1 / 5

  By Samantha Francis
  On June the 8th around 620 PM myself and two of my friends came to the restarunt here in winnipeg on Grant I ordered the chicken bacon melt, my friend's had a salad and wings and a LG pizza. around 7 their order arrived in full (we were warned it would be a half hour for the food) I was told my order would just be a few minutes. it was 730 when I finally looked at my friends who were finished, angry and completely shocked at the lack of service and said I would just go eat else were. the waitress then told me my order should just be coming up if I wanted to stay, however I told her I would rather not make my friends stay around and wait for me to eat alone, we had all just gotten off work and we were leaving. at that point she said I'll just go see if I can write it off and give it to you to go and she left.
  5 minutes later she returned and told me the manager said if I take the order I pay for it there would be no write off.
  at that point I explained to her that I was 100% dissatisfied with the experience and lack of customer service from the manager and I would be leaving.
  I am not from the area and I leave in the morning, my friends however are regulars and were embarrassed by the actions, since this was their favorite place and they had made a huge deal that if I was going out for 1 supper THIS was were we were going.
  this would not fly back home, if this were any restarunt in Halifax the meal would have been comped and the received meal would have been discounted, the manager would have come out to apologize, not send a "take it or leave it" message with the staff, my friends orders would not come without mine, ect. so many NOs in this situation.
  The kicker was there were other guest who had come in and been seated well after us, who were getting their pastas and hamburgers and salads ect, and I was told they were backed up. I had a poutine on the side that could have easily been given as an appetizer while waiting for my main meal but wasn't, I have worked in MANY kitchens and I understand things happen, but there was no indication of anything being wrong, no suggestions offered and other than my waitress whole was AMAZING and you could see was very hurt by the whole ordeal absolutely no customer service. I left hungry and my friends left angry and embarrassed.
  
  I also rarely complain to a company about their services due to my past experiences in a kitchen. but the managers attitude was well reflected in his/her message threw the staff, it is no way to conduct business.
  September 21, 2016
• 5 / 5

  By Doug M
  Great service. Clean restaurant. Great pizza and huge salads.
  July 06, 2016