Subway

Reviews about Subway

• 1 / 5

  By D. Ryan Shaw
  Unbelievable, I eat at Subway almost daily and I've never had this bad of an experience. First thing, I start telling the lady working there what I want in my wrap. While I'm letting her her know what ingredients I want, I fill up my water bottle with water and ice. Without looking at my bottle, I take a drink to be surprised with a horrible taste. I look in the water bottle and a couple chunks of black stuff in there. I dont know if it was mold or what. I'm not making this up! So gross, that taste stuck in my mouth too. Anyways, I'm willing to get passed that and move on. Shes building my wrap, and shes being super cheap with the vegetables. I asked her for extra cucumbers and she's saying there's already extra and didnt want to give me any more. Super annoying but whatever. Then after she makes it, I ask her to toast it. I get this wrap nearly every morning, at a variety of different locations, but I've never tried this particular location. She tells me that she doesn't know how to toast it. She knows how to use the toaster, but doesn't know how to toast the wrap. Okay, I can live with that, its kind of a weird order. I like it crispy like a burrito. So then I tell her she can just put it in and put it on pizza setting (I've experimented with this wrap and found that pizza setting works good at most location, although the toasters arent always consistent.) Then she says some stuff really fast that I don't catch because her English isn't great (I'm not judging or meaning that in a rude way, I just couldn't make out what she was saying.) She ends her statement by saying the same thing, she doesn't know how to. I explain it to her again and she says she hasn't been trained. I say that's okay, but its easy. You just use the toaster like you would normally. She keeps saying the same thing again and again and I'm getting nowhere. Then she tells me the wrap with explode or something. I assure her that I've ordered this many times, it won't explode. Anyways, she tells me she's not going to cook it for me and that she has another customer waiting. I tell her that I don't want it uncooked. Then she says that she won't charge me and I can leave. I've never been refused service at Subway before.. I didn't loose my cool, I wasn't rude to her, I just wanted a toasted wrap. Then I try to talk to her and she just completely ignores me and starts trying to talk to the lady after me. It was awkward for that customer too because both of us are like "what is going on here?" and the lady after me doesn't want to add to the awkwardness by encouraging the server to ignore me. Such a weird awkward encounter. So I just left and went to Tim's
  April 07, 2017
• 1 / 5

  By Richard Manaigre
  Consistent bad quality food. Compared to other subways I have been to this one puts the least care into the sandwich made. I only go here because it is walking distance from my work. From my time spent eating here everything about the service is horrible from them being chincy with meat/vegetables, the either very little or big glob of sause right in the middle of the sandwich and then shoving the sandwich closed making an unconsistant taste to the sandwich. I only go here for a quick 6'' nothing more bacuse even the cookies ALWAYS taste dry/old/over cooked. I eat here maybe once a week during lunch hour and have always left disappointed with what I ate
  November 09, 2016
• 1 / 5

  By Roberto
  I placed an order Sunday for a 12" and a 6" sandwich and only after I had finished paying over $20.00 did the lady at the counter tell me I could have purchased 2 foot longs for $15.00. Why did she not tell me that before? I suspect because she saw a chance to take advantage of me. I asked her if I could still take that offer but she said she did not know how to void my purchase; "this is not my store" whatever that means. Avoid this place like the plague. I only gave one star because that is the minimum.
  September 08, 2016
• 4 / 5

  By Ryan Sharples
  the food is good and the service was fine. but the employ's look depressed.
  August 06, 2016
• 1 / 5

  By Nadia Sumar
  HORRIBLE customer service and refused to fix a screw up they made. Also, very stingy with the veggies and even when asking for "extra" they still were stingy. Lady who messed the order doesn't speak English well so clearly she makes mistakes because of a language barrier but she got snarky, rude, and refused to fix it. I'll never go back there again and even filed a complaint but I'll be shocked if a good outcome happens.
  June 21, 2016