Sushi Gen

Reviews about Sushi Gen

• 2 / 5

  By Leslie Hopko
  We were at Sushi Gen yesterday (Sunday May 21/17) at 4:30 pm. Once we were seated, it took about 20 minutes before we got some tea to drink Then once we ordered, it took about another 20 minutes before we got something to eat. There was only ONE male server and he was not very competent. At approximately 5:30, another female server and another cook came in and the service became a bit faster. The restaurant was quit full when we came in so you would think that they would have more staff. It cost almost $90.00 for the three of us , so I would expect that they are going to have to improve there service before we go back again!!! The food was good but the service HORRIBLE!!!
  March 04, 2017
• 1 / 5

  By Tim Roger
  All I can say is what a terrible experience... don't offer all you can eat if your going to give me half my order and forget about the rest because I'm eating to much.
  
  Service was soooo bad that when they kept offering me another menu to order more I finally asked why don't you just bring the rest of my order they said " we had to put the teriyaki sauce on the chicken " ... sorry that I then watched you make my whole order from scratch and take roughly 10 seconds to put the sauce on it.. that one hour is just unacceptable let alone to make excuses like that after I've asked 4 times where the rest of my order was since all I got was appetizers and 1 roll..
  
  Wouldn't ever recommend after that
  January 04, 2017
• 4 / 5

  By Bennie Gusnowsky
  This is the best place for all you can eat that I've found. There's a good selection and the food is usually fresh. The short ribs and grilled black cod are personal favourites.
  January 01, 2017
• 1 / 5

  By Cedz Tay
  The people working there are very rude. They made us feel unwelcome. And they gave us an incomplete order even if we told them that they forgot to give us the chicken pad thai. I would say that I wouldn't recommend this to any of my friends and family. You'll just waste your money.
  October 07, 2016
• 1 / 5

  By Jarrod Doern
  The only reason I am rating this place so low is because of the service. It is absolutely horrible. Honestly the worst I have come across.
  
  The sushi is delicious! So props to the chefs. They do a great job. But the service is just so bad it makes it hard to even visit this restaurant.
  
  Sushi 4/5
  Service 1/5
  
  For starters they make you feel like a second rate citizen when you come in and order off the all you can eat menu. If you don't want people to order lots then don't offer that option!!!!
  
  They talk in another language constantly and laugh, so clearly they are gossiping about customers. We aren't stupid.
  
  They leave things off your order, and constantly screw things up and bring you the wrong food.
  
  The one girl that works there I don't know what her name is but she is so rude, and she will rush you to the point that it's frustrating! She drops off a menu to order a second time, while I'm still eating. And comes back once a minute asking if I'm ready to order!!!!
  
  When I'm ready to order I will leave my order sheet at the end of the table! Holy smokes!!
  
  Tables take ages to get cleaned, and even when the restaurant is nearly empty they still don't clean the tables.
  
  Just absolutely god awful service, completely horrible. If management sees this you guys seriously need to hire some new servers, because it's getting really bad.
  
  The sushi is great. Very tasty, my only complaint about the food itself is they sometimes use way way to much rice in a blatant attempt to make you eat less.
  
  Hire some new servers and maybe I'll come back.
  July 16, 2016