Dairy Queen

Reviews about Dairy Queen

• 2 / 5

  By Sue-Ann Hernaez
  Food ok but most of all service needs improving.
  We were yelled at to pick up a drink at the counter.
  "Your milk!" The female employee said it loud and purposefully. There were a minimum of 4 staff members not all occupied behind the counter. Staff could have walked the drink over rather than yell through the whole restaurant. There were a total of 11 patrons in the dining area at that time.
  
  When picking up ice cream separately that went along with meals purchase the employee who was making 4 cold treats went to deliver someone else's hot order to them in the dining room. At that point we received 3 of 4 items. It was strange. Another employee could have delivered the hot food or have made the rest of the order. But instead we waited while what we had melted and another employee asked what we were waiting for. We said an item was missing. They person who took to the making of our treats said that they were on it and continued to make the last item. We asked for extra spoons for the kids cones turned upside down in a cup. 3 spoons were stuck in a sundae and handed to us.
  
  Sadly this isn't the first time that I have experienced such behaviour from staff at this same location. Last visit to this location in December I was rudely asked repeatedly, "Do you want the cone with the cup?" I had asked for kid sized ice creams in a cup rather than in a cone. What the employee was meaning to say was do I also want the plain cone to go with it. Before I could have answered the male employee repeated their question 3 times and gave me an eye roll.
  
  When it's work time employees need to behave a certain way to reflect the brand they work for. The staff may be younger and may not have been shown or taught certain values or etiquette at home or school. But when it affects the output of the products and services of your business a manager or owner need to step up.
  
  It's 2017. I hope that differences in gender colour or age aren't fuelling less than desirable service.
  May 26, 2017
• 3 / 5

  By Shane Jordan
  Great selection of ice cream cakes here, bir they've tried to stuff way too many tables into a small space. Good for a take out place though, even though have to weave arpund one of those tables while in line to order
  May 06, 2017
• 3 / 5

  By Kiera W.
  Service is fast if you're just getting ice cream. But if you get any food it will take at least 10+ minutes for it to be out. But once you do get it, it will be fresh and tasty.
  December 25, 2016
• 1 / 5

  By Morgan O'Leary
  This location gets really busy especially with their drive thru. When they're really busy, there ice cream is a lot softer and blizzards don't taste the same.
  December 18, 2016
• 5 / 5

  By wes mann
  Although a small place and tight between the tables; a nice visit and the staff was so nice!
  November 08, 2016